• We don't offer exchanges on Orders. If you would like a different size or color, please return your unwanted item and place a new order. • Returns must be postmarked in the mail/drop off box within 10 days from when the order is shipped from our store. • Items that are shipped out can only be returned by mail or at our warehouse drop off box, in store returns will not be accepted • Returns are the responsibility of the customer. • Returns should be shipped to or dropped off at our drop off box: Tottini.com 485 OBERLIN AVENUE S, STE 102, Lakewood, NJ 08701. • If the customer keeps less than the free minimum shipping worth of merchandise ($100) from the order we will charge the original shipping fee of $6.99 • Returned items must have all tags attached and unworn • There is no returns on items in damaged or used condition • No more then 10 items can be returned per order. • All sale items and sale promotions including buy x get x free are FINAL SALE, no refunds or exchanges. • All hair accessories are FINAL sale, no refunds or exchanges. .